2014 AVI Training Conference Las Vegas; LAST CALL!

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Save this date! It’s that time to start gearing up for the 2014 AVI Training Conference in Las Vegas held on November 2nd through the 4th. This is a time for fun, exploring, training and networking in the automotive repair industry and you can’t find it anywhere else. Soak up the education from some of the most driven and intense instructors in the country. Learn more about diagnostics, general automotive systems and management. Without further delay here is your 2014 Vegas Training course line-up:

Check out www.aviconference.com for more details!

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[vc_accordion_tab title=”Bosch: Diagnostic Tool Box”]

Instructor: Karl Schneider
Sponsor: Bosch

Description: More information coming soon!

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[vc_accordion_tab title=”Bosch: Catalyst Efficiency Diagnostics”]

Instructor: Karl Schneider
Sponsor: Bosch

Description: More information coming soon!

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[vc_accordion_tab title=”Essentials of Performance Tuning: Take me to the P.R.O.M.”]

Instructor: Ron Bilyeu
Sponsor: No sponsor yet

Description: Want to go fast? This performance-based class by Ron Bilyeu has the tuner’s best interests in mind. It starts off by providing a better understanding of the engine management system and interpreting scan data. Ron takes this information and applies it to performance tuning giving you a solid foundation in what to look for when calibrating a vehicle for better performance.

Covered in this class:
• Engine Management.
• Scan Data Interpretation.
• PROM Data Interpretation.
• Actions and Reactions of the PROM.

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[vc_accordion_tab title=”Mysteries of Electronic Fuel Injection for Tuners”]

Instructor: Ron Bilyeu
Sponsor: No sponsor yet

Description: Thinking of upgrading to fuel injection on your Hot Rod? Thinking of modifying your fuel injected engine for more power? This program is for you! This training program will help you to develop a solid understanding and foundation of Electronic Fuel Injection. A strong knowledge of Electronic Fuel Injection will insure that you get the best bang for your buck when making performance purchases.

Fuel Injection provides improved fuel economy, smooth engine acceleration and overall driveability during both cold and hot engine operation. Find out the different systems and option available for your project. This program is a must to the gear head getting involved in computer programming! Understanding all aspects of the fuel injection hardware will allow you to tune the software for maximum performance!

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[vc_accordion_tab title=”Mechanics of Modules”]

Instructor: Peter Orlando
Sponsor: Advanced Auto Parts

Description: What do you do if one day your scan tool says “Warning: Unauthorized Module Detected” on the screen? In this class we will discuss how the vehicle platforms are expanding from mechanical devices to a modern “Windows” mobile vehicle using module and software designs to handle many tasks. This newer technology is moving into more and more vehicle systems which will challenge the software technician as the vehicle itself is fast becoming a “NODE”.

In this class we will discuss how the manufacturers are forced to look at addressing “Cyber-Security” risks that exploit vulnerabilities in the vehicle’s networks from outside entities. The interconnectivity of these systems creates the potential for cyber-attacks on vehicles and the transportation infrastructure. The software technician will need to learn new diagnostic processes for communication logic, BUS diagnostics, and scan tool communication issues.

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[vc_accordion_tab title=”Advanced Drivability Diagnostic Strategies”]

Instructor: Wally Mouradian
Sponsor: ATG

Description: This class brings practical and real-world tests to quickly isolate to a root cause for driveability and trouble code faults. Traditional diagnostics tell us to ‘check the basics’ but that means hours of compression, vacuum, fuel pressure/volume and other time-consuming tests. So we’ve developed top-down tests for engine mechanical and engine management that help you drill down along the most effective diagnostic path. We’ll show you the latest ‘geeky’ tools like transducers and processed scan tool functions, but we’ll also include great ways to get results using the scan tools and traditional test equipment you already own.

Topics include:
•Engine breathing tests, including Volumetric Efficiency, VE mapping & crankcase pressure.
•Engine fueling tests, including Fuel Trim by condition, Rear Fuel Trim, and VE relationships.
•Simplified cylinder contribution & misfire detection strategies and root-cause analysis.

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[vc_accordion_tab title=”Selling at the Service Center”]

Instructor: Greg Marchand
Sponsor: CARQUEST

Description: Selling at the Service Counter provides individuals and sales teams with an understanding of sales process, relationship-building skills, and practical tools aimed at increasing both dollars per repair order and customer retention. Participation in interactive exercises gives participants the opportunity to develop, and become comfortable with, selling preventative maintenance services, explaining repair estimates, and building stronger customer relationships. Customer satisfaction, customer retention, and profitability are emphasized throughout this program.

Topics Include:
•Grow sales by improving sales process and delivery.
•Explore the customer purchase decision process.
•Practice specific selling situations in real-world context.
•Grow customer relationships by learning to create additional selling opportunities.

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[vc_accordion_tab title=”Growing Profits by Building Trust”]

Instructor: Greg Marchand
Sponsor: CARQUEST

Description: Exceptional Customer Handling Skills provides participants with industry best practices that lead to increased customer satisfaction, higher customer retention, and better profitability. Understanding what it is like to be a customer in the automotive service environment is crucial to creating a positive customer service experience that will ultimately drive your revenues. Provides participants with industry best practices that lead to increased customer satisfaction, higher customer retention, and better profitability. Understanding what it is like to be a customer in the automotive service environment is crucial to creating a positive customer service experience that will ultimately drive your revenues. The techniques and industry best practices presented during this highly interactive three hour seminar will increase your customer satisfaction, decrease your frustration, and help you to create an exceptional customer experience. This course is appropriate for all skill levels.

Topics Covered:
•Grow sales by creating higher levels of customer satisfaction and trust.
•Develop an understanding of how the service write-up processes affect the customer relationship.
•Understand the importance of Fixed Right First Time.

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[vc_accordion_tab title=”Diagnostics on Broken Cars Beyond Pattern Failures”]

Instructor: Bill Fulton
Sponsor: O’Reilly Auto Parts

Description: This course presents an in-depth look at CAN BUS networking and specific module case studies. We will examine topography (Graphic mapping) diagnostics as well as common diagnostic protocols.

Topics Covered:
•The diagnostic valve of the network test.
•Bus circuit diagnostics using the DVOM, ohmmeter and DBO.
•6M class 2 topography and diagnostics.
•Chrysler PCI topography and diagnostic.
•Chrysler CCD Bus circuit failures.
•Ford SCP protocols.
•Case studies on module and bus circuit failures.
•CAN compliant systems covering low speed, medium speed and high speed bus circuits.
•Schematic based diagnostics on case studies.

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[vc_accordion_tab title=”Up in Smoke II”]

Instructor: Dave Hobbs
Sponsor: Delphi

Description: Diagnostic trouble codes (DTCs) related to evaporative emissions systems are among the 10 most-frequently encountered codes in the service bay and can be some of the most difficult to diagnose.

Veteran instructor Dave Hobbs from Delphi will take technicians through several carmakers’ EVAP systems to help them understand the differences and similarities in operation. It also will zero in on the causes of several of the most-common evaporative-system DTCs and present tips on getting the greatest benefits from scan tools and EVAP leak-detection equipment.

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[vc_accordion_tab title=”Future Power – Computer Controlled Battery Management”]

Instructor: Dave Hobbs
Sponsor: Delphi

Description: Charging systems and battery management systems have changed in some drastic ways in recent years. Hybrids don’t even use an alternator and finding phantom parasitic battery drains on today’s vehicles has become a major challenge. Simply replacing a 12 volt battery can be a complex operation of relearns on everything from power windows to the charging system’s adaptive charge rate.

Veteran instructor Dave Hobbs from Delphi will guide your through this complex maze of new information and diagnostics so your customer’s batteries won’t be left for dead!

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[vc_accordion_tab title=”Pico Scope”]

Instructor: Matt Fanslow
Sponsor: PicoScope

Description: PicoScope is rapidly becoming one of the most popular choices in diagnostic equipment for the repair shop as well as the trade-school; and for good reason. Not only is it arguably the most powerful digital storage oscilloscope available to the automotive repair industry but it is also quite reasonably priced. With it being PC-based, it has a user interface that is already familiar to the vast majority of technicians as well as students.

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[vc_accordion_tab title=”Bartec TPMS”]

Instructor: Mike Rose
Sponsor: Bartec

Description: In this class we will review actual TPMS scenarios and how proper process and an understanding of simple diagnostics principals make dealing with TPMS simple. How the right equipment, tools, sensors, service kits, support and access to information are the key to making this possible. Come and learn from the TPMS experts as we use actual case studies from our extensive testing and information gathered from the countless years of world class technical support.

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[vc_accordion_tab title=”Diesel Diagnostics”]

Instructor: Tony Salas
Sponsor: Performance Training Techniques

Description: More information coming soon!

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[vc_accordion_tab title=”Stop Running a Zoo – Become a More Effective Manager”]

Instructor: Becky Witt
Sponsor: AVI

Description: The most harebrained management practices can work in the beginning, but at some point, things have to become less activity-based and more production-based if talent is to be retained and the company to move forward.

You’ll be provided with work sheets listing each task that must be performed and you’ll decide who performs those things. When you get home, you’ll have good job descriptions, including one for the shop owner. One problem of business ownership is lost focus, because the owner gets to do what they want. This can lead to doing things they shouldn’t.

Understanding how to organize and lead a team is an important step. Knowing what performance indicators to monitor is another step. This class is ideal for shop owners, shop managers or service advisors aspiring to do more and better understand how things should work.

AMI Approved for Credit

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[vc_accordion_tab title=”Perfecting Profitability”]

Instructor: Bill Haas
Sponsor: AVI

Description: The money is what really matters. Managing the money is the difference between enjoying your role as an owner or manger and struggling to make ends meet. You don’t need to be an accountant. You need to understand the realities of what really affects your profits. Those same realities give you the ability to make decisions for your business based on current and projected financial performance.

Topics Include:
•Understanding the Profit and Loss statement.
•Properly pricing labor and parts sales.
•Staff efficiency and productivity.
•Key Performance Indicators – the numbers you need to monitor and the frequency they should be checked.
•Budgets for forecasting sales and managing expenses.

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