By Bill Haas. Remember the days when you could open the doors of your shop in the morning and customers would drop off the keys to broken cars all day long? It wasn’t that long ago, but a lot has changed in a short time. Vehicles are built better, last longer and require less maintenance, and more businesses are offering automotive solutions to vehicle owners. Specifically, automobile manufacturers and dealerships are attempting to be a significant influence on when and where vehicle owners have service performed.