Service, Greg

Tech Tip: Service Counter Selling

September 10, 2014

Over the years, repair shops in general have gotten a bad reputation for everything from severely overcharging to high pressure sales on products and services that the customer later finds out, they simply do not need. In this tech tip, Greg Marchand teaches you how to overcome the mistrust a repair shop customer has been conditioned to have and sell more while leaving your customer happy.

 

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