Counter Training 101
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The Counter Training 101 Program with Bill Haas covers multiple aspects of work as a Counter Care Professional. It deals with the necessary steps for proper phone skills, important recording and cataloging of information, terms you need to know regarding critical math abilities, doing transactions from start to finish, understanding technical resources that will help the customer, knowledge of crucial codes and chemicals, and how to grow into the best version of yourself as a Counter Care Professional.
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