Service Advisor Tips and Tricks is now available from AVI! In this training program for service advisors, instructor George Witt takes some time to focus on the telephone. In today’s businesses you have to minimize expenses, maximize sales and be competitive. This class will show you how to be efficient with the phone by teaching you how to accurately find out what the customer wants, how to get off the phone quickly if it’s the wrong type of customer, and how to stay on the line with the type of customers you want.
