GENERATION Z: UNDERSTANDING THE NEWCOMERS
presented by Sara Fraser – Broadcast Times: 10 am, 12pm, 2pm EST
This course will offer a brief review of previous generation’s characteristics with an in depth look at generation Z. Sara Fraser will share her knowledge on attracting these customers and employees. She will cover differences in communication and relationships and help you learn how to change your approach when managing, mentoring, and coaching this generation. We will focus on what has shaped this generation and how very different they are from their predecessor the Millennial. Generation Z currently makes up 25% of our population making them a larger cohort than the baby boomers or millennials!
At the end of this session this student will be able to:
Runtime: 53 mins
EUROPEAN SCHEMATICS
presented by Jim Wilson – Broadcast Times: 11 am, 1 pm, 3 pm EST
You got a Euro car as your next job with an electrical problem. Pulling up the wiring diagrams and you can’t make heads or tail of it. Has this frustration ever happened to you?
This class will help unravel the mysterious format in the EURO DIN wiring diagrams.
We will cover Tips and Techniques to trace that circuit across the many pages common in this type of wiring diagram, allowing you to have a roadmap to get a handle on the problem. In this class the student will be introduced to the aspects of the DIN wiring diagram structures
When completed they should have a basic understanding of:
Runtime: 47 mins
TOP EPA TROUBLE CODES
presented by John Forro – Broadcast Times: 11:48 am, 1:48 pm, 3:48 pm EST
Every quarter of every year, the EPA releases a list of the top trouble codes regarding emission related issues. Instructor John Forro discusses the most recent list of codes, and the possible fixes for them. A great class for all technicians and critical for technicians with state mandated emissions tests.
Trouble Codes Covered Include:
Runtime: 12 mins
**individual course access will be granted after broadcast date (02/27/2019).