LBT-462 Hire Like a Boss


This course looks at the key strategies and best practices for hiring top talent in the automotive service sector. Whether you are looking to expand your team, fill a specific position, or simply improve your overall hiring process, the insights, and techniques shared here will help you make informed decisions and build a skilled workforce that drives your shop’s success.

Online Only Clear


Topics Covered

  • Branding and Marketing
  • Talent
  • Training and Resources
  • Facility and Equipment
  • Customer Care
  • Profitability

Course Objectives:

After completing this class, the viewer will:

  • Create a job description that clearly defines a position within the context of company culture and includes advantages of your company over others as well as the requirements of the position.
  • Create job ads that utilize the job description while making it stand out and filter out applicants not suited for the position. 
  • Review resumes in an organized,  timely, thorough fashion with follow-up for interviews.
  • Conduct interviews that follow a process that gives an in-depth knowledge of an individual as well as being able to best see their skill set and assets they could bring to a company.
  • Be able to make a clear offer to an employment candidate that is timely, and in line with the candidate’s expectations.
  • Establish an onboarding process for new employees that has clear expectations and communication processes that facilitate them being productive as soon as possible. 
  • Implement processes to retain employees that include recognition, empowerment, and success

Runtime = 24 minutes
Credit Hours = 1

Additional information

Online Only



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