Description
From the 2020 AVI conference, this bundle covers management and service advisor tips & techniques for developing a successful automotive team.
Courses Included:
- LBT-382 Building a Business Culture that Employees Embrace
- LBT-383 Developing Leadership Traits for Success
- LBT-384 7 Habits of Highly Successful Service Advisors
Courses
LBT-382 Building a Business Culture that Employees Embrace
The future of your business depends on having people to perform the work and serve the customer. Are you up for the challenge of providing a culture that employees are looking for? With the right culture, talented people have a desire to stay. Gain an understanding of the characteristics and values employees are looking for. […]
LBT-383 Developing Leadership Traits for Success
Didn’t think you were the leader? If you are getting kicked from behind, you must be out front. Stop expending your energy on avoiding being the leader. Accept the fact that people are depending on you to provide direction, vision and purpose. When leaders fail, people quit. Implement effective leadership strategies and improve the opportunities […]
LBT-384 7 Habits of Highly Successful Service Advisors
There are no secrets to what makes a person successful in their career. A career as a service advisor does not have to be frustrating or unrewarding. Learn and implement the seven habits of highly successful service advisors and you are assured a rewarding career to be celebrated. Course Objectives: Define your top priorities and […]
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