Dealing with Difficult Customers
It is a tough job to be helpful and provide great customer service when a guest is confrontational, unreasonable or over demanding. Let’s not overlook the impact on your store’s […]
It is a tough job to be helpful and provide great customer service when a guest is confrontational, unreasonable or over demanding. Let’s not overlook the impact on your store’s […]
Update on O2 technology, types, narrow band vs wide band designs, and tips for choosing the right O2 for the vehicle application. This webinar will provide examples of high failure […]
In this class participants will learn about BMW Driving Performance Control. Electrical two Valve Shock Absorbers, Torque Vectoring, Active Roll Stabilators and active steering system will be covered. This technology […]
Sara Fraser is a millennial who has been in the automotive industry for the past 8 years. Join us for this webinar where Sara will talk about the experience, services, […]
Focus on Technical Sensors role, locations, and learning its more than just another replacement part in the box. This webinar will provide examples of high failure application and the reasoning […]
This class is intended to dive into circuit voltage principles with the goal of increasing accurate technician diagnosis. This will include: - Understanding voltage rise - Understanding potential voltage - […]
This webinar introduces the use of pressure-pulse sensors for testing the engine with no invasive testing. Quick tests to determine the condition of the engine or fuel system using a […]
After attending this course, the student will have a thorough understanding of the use and interpretation of a lab scope along with mastering the skills of Setting up voltage scales, […]
TPMS Tech Tips: This class is intended to help both the Technician and Service Writer improve their overall knowledge of TPMS with the goal of developing an improved shop service […]
Scan tool not communicating with the vehicle or modules not talking? Using a Can box and Labscope this webinar covers tip and techniques to check for proper communication. What tests […]
GDI is a very common type of fuel systems used on today's vehicles. This webinar will give the technician an overview of the system and components, we will discuss what […]
AASA Technology Conference September 27, 2020 - September 29, 2020 , Boca Raton, FL Business processes, IT, part data, vehicle data, online, connected and smart part technologies increasingly are converging and creating new opportunities for the aftermarket. The AASA Technology Conference is the industry’s top technology event and will enable attendees to learn about and discuss […]