Our site is built with speed and security in mind.  In order to properly view online training, your device or desktop must meet these requirements:

Please update to the latest version of one of these browsers:

  • Google Chrome (auto-update by default)
  • Mozilla Firefox (auto-update by default)
  • Microsoft Edge (auto-update by default)
  • Microsoft IE11
  • Apple Safari (auto-update by default)

Supported Mobile Devices

  • iOS 8+ devices (including iPhone and iPad)
  • Android 4 devices (phones and tablets)
  • Windows Phone 8+ devices (phones and RT tablets)

Additionally, we rely on third parties to ensure a solid video streaming experience.  If you sit behind a corporate firewall, you will not be able to view OnDemand videos or HD Broadcasts unless you have the following domains whitelisted.  Please pass these to your IT department to have them added to your whitelist.

HD Broadcast (provided by UStream)

Follow directions on the following page:

https://support.ustream.tv/hc/en-us/articles/207852107-Opening-Firewall-or-Proxy-Ports-for-Ustream-Broadcasting-and-Viewing

OnDemand Videos (provided by Wistia)

Whitelist all these domains:

If you continue to have trouble, be sure you have an internet connection with low network congestion.  If you still cannot see the videos, please use the support tab at the bottom of this page.

Our stance on Adobe Flash, a public service announcement

We are phasing out Flash delivery methods on most of our programming.  However, there are a few legacy courses from some partners that require the use of Flash that we have no intention of upgrading.

Since Flash receives numerous security updates (rightfully so), there is an opportunity for unwholesome behavior in the form of “Upgrade Flash” windows that many customers click through.  We cannot guarantee the legitimacy of these pop ups and therefore cannot recommend you to use or upgrade Flash while browsing our site.

Instead, please use Google Chrome, which has it’s own internal version of Flash.  While using Chrome, you can safely ignore any prompts to upgrade, as you browse the rest of the internet.  Chrome’s version of Flash is fully-featured.

Thanks!