Sales/Customer Service Assessment

Description

This knowledge assessment will determine how well you understand Sales/Customer Service.

The knowledge assessment consists of multiple choice questions. The results of the assessment will determine your need for follow-up training on this topic.

What does your score mean?

• If you scored 70% or better, you might learn a few new things, but you pretty much know the subject matter.
• If you scored 30 to 70% then you need more practice on this topic.
• If you scored below 30%, then the content may be too advanced for your current skill level and you might want to take a fundamental course on the subject matter.