Free Live Stream: Service Selling Skills – Close One More Job

Save This Date: September 10th 2014 at 6pm, Customer Service expert Bill Haas is teach a FREE live, online course called Service Selling Skills – Close One More Job.

In this course, Bill Haas emphases on the importance of good customer service skills and shop relationships in order to make the customer feel at-ease about purchasing necessary maintenance. Learn how to overcome customers’ initial insecurities and sell one more job to new generations of drivers. Build customer satisfaction, reduce come backs and increase your bottom line. This is an exceptional class for anyone in automotive customer service.

• Sell to Generation X and Generation Millennial
• Use Media tools to improve sales
• Overcoming sales obstacles
• Improve internal communication
• Measure your performance

Enroll Now!

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LIVESTREAM: Service Selling Skills – Close One More Job

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Bill Haas emphases on the importance of good customer service skills and shop relationships in order to make the customer feel at-ease about purchasing necessary maintenance. intermittent faults step-by-step. Bill starts directly with the customer and what questions you should ask that will give you the quickest test results. Learn which arsenal of tools is right for the job, schematic based diagnostics and system separation logic.

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