You need to understand the realities of what really affects your profits. Every decision is influenced by something. Frequently those influences have a negative impact on profit. This webinar will focus on properly pricing labor and parts sales. With an emphasis on making positive influencers a priority. View Archived Webinars
Focus on the COP technology types, NGK ignition coil advantages, what’s in our boxes, and tips to make the right choice. This webinar will provide examples of high failure application and the reasoning behind the benefits of NGK engineering and the importance of understanding the common failures with related codes. View Archived Webinars
The participate will learn how to measure potential equalization and why this measurement is so important and could save your live. The measurement of the insulation resistant will be explained. We will also cover how to diagnose the system.
VAG vehicles use a unique way of displaying data called Data Blocks. The first time you work on a VW/AUDI you might be a little confused. Where do you find Additive or Multiplicative Fuel Trim or other items? It this class we will cover how to get you to the areas that are used for […]
The first step is to explain the foundation of vibrations and self-resonance. The second step will explain how to diagnose the dual mass flywheel after it is removed. In the third step, potential damages to the dual mass flywheel will be analyzed. This class will provide participants a heavy dose of diesel engine technology and […]
Recruiting technicians has easily become one of the biggest challenges facing the automotive aftermarket. Between fewer young professionals entering the industry and more technicians entering retirement age, there is a very small pool of candidates that shops are competing over. What can shop owners and managers do to attract qualified technicians to their shop over […]
Focus on Technical Sensors role, locations, and learning its more than just another replacement part in the box. This webinar will provide examples of high failure application and the reasoning behind the benefits of NGK engineering and the importance of understanding the common failures with related codes.
The base of Mercedes Magic Body control is ZF’s ABC shock absorber system. ABC stands for Active Body control and this system got already developed in 1991. This system got over the years a lot of additional sensors and functions what make this to the best suspension system in the world. A must see webinar […]
There are several inputs for data that a tech needs to be familiar with in diagnostics. The base six inputs and the major outputs are needed in all diagnostic testing. This webinar will cover the base inputs to the PCM and the related outputs and their normal ranges. What should a MAF or MAP read […]
Featured Course – August 2020 Course available OnDemand for the month of August. Live Q&A with AVI instructor Jim Wilson on August 28th at 3:00PM ET. Submit any of your questions through the Contact Teacher button and Mr. Wilson will address them during the live Q&A session. This course, “Making Sense of European Fuel Trim,” will assist […]
Instructors: Dirk Fuchs & Niel Speetjens
It is a tough job to be helpful and provide great customer service when a guest is confrontational, unreasonable or over demanding. Let’s not overlook the impact on your store’s profits. Many times these situations result in performing work for no pay, refunds or even a lost customer. And don’t forget your reputation is at […]
