AVI OnDemand

Does Your Car Have A Pulse?
2020-09-16 12:00 (America/New_York)
This webinar introduces the use of pressure-pulse sensors for testing the engine with no invasive testing. Quick tests to determine the condition of the engine or fuel system using a labscope and pressure pulse sensor. Vacuum waveform diagnostics using a Map sensor will also be covered. How to baseline the engine quickly and verify repairs.

SMP Voltage Drop Testing Explained
2020-09-14 12:00 - 13:00
This class is intended to dive into circuit voltage principles with the goal of increasing accurate technician diagnosis. This will include: – Understanding voltage rise – Understanding potential voltage – Understanding and determining voltage drop – Understanding how voltage divider circuits operate We will then apply this knowledge to solve problems found in the field (case studies)

NTK Sensors Overview & Tips
2020-09-10 12:00 - 13:00, 2020-08-24 12:00 - 13:00
Focus on Technical Sensors role, locations, and learning its more than just another replacement part in the box. This webinar will provide examples of high failure application and the reasoning behind the benefits of NGK engineering and the importance of understanding the common failures with related codes.

A Millennials Perspective, What I Want from an Automotive Repair Shop
2020-09-09 12:00 - 13:00
Sara Fraser is a millennial who has been in the automotive industry for the past 8 years. Join us for this webinar where Sara will talk about the experience, services, and interaction that she is looking for when it comes to an automotive repair shop!

ZF BMW Driving Performance Control
2020-09-03 12:00 - 13:00
In this class participants will learn about BMW Driving Performance Control. Electrical two Valve Shock Absorbers, Torque Vectoring, Active Roll Stabilators and active steering system will be covered. This technology powered by ZF makes a BMW the Ultimate Driving Machine!

NTKI O2 Sensor Overview & Tips
2020-08-31 12:00 - 13:00
Update on O2 technology, types, narrow band vs wide band designs, and tips for choosing the right O2 for the vehicle application. This webinar will provide examples of high failure application and the reasoning behind the benefits of NGK engineering and the importance of understanding the common failures with related codes.

Dealing with Difficult Customers
2020-08-28 12:00 - 13:00
It is a tough job to be helpful and provide great customer service when a guest is confrontational, unreasonable or over demanding. Let’s not overlook the impact on your store’s profits. Many times these situations result in performing work for no pay, refunds or even a lost customer. And don’t forget your reputation is at risk.
Upon completion of this course, the participant will be able to:

Identify the “difficult” customer early
Describe creative ways to cope with guest’s demands and complaints
Explain strategies to resolve complaints quickly – and to everyone’s satisfaction
Describe how to repair broken relationships with guests that might have been lost forever
Describe how to overcome challenges with difficult customers
Identify key phrases for dealing with difficult customers
Identify “red flag” words

ZF Open Forum - Transmission Case Studies
2020-08-27 12:00 - 13:00
Instructors: Dirk Fuchs & Niel Speetjens

Live Q&A: Making Sense of European Fuel Trim
2020-08-26 15:00 - 16:00
Featured Course – August 2020
Course available OnDemand for the month of August. Live Q&A with AVI instructor Jim Wilson on August 28th at 3:00PM ET. Submit any of your questions through the Contact Teacher button and Mr. Wilson will address them during the live Q&A session.

This course, “Making Sense of European Fuel Trim,” will assist the technician with knowledge of domestic fuel trim diagnostics to expand his capabilities into applying those skills to European manufactured vehicles. The course will discuss new terms such as additive and multiplicative fuel trim and understand the different ways European cars display data as opposed to their domestic counterparts.
AVI instructor Jim Wilson will explain basic European fuel trim systems, diagnostic procedures, and give specific OEM examples of reading, logically diagnosing, and correcting short and long-term fuel trim issues.
Objectives
After this session, the student will be able to:

State why checking the oxygen sensor first is important
Differentiate between multiplicative and additive fuel trim
Understand when to determine fuel trim from the OBD2 side or the OEM side
Explain multiple long term fuel trim readings and when they need to be examined
Describe how fuel trim differs from each OEM
Understand the different types of enhanced scan tools and how they differ
List the importance of accurate data from the catalytic converter
State the different terminology used in European fuel trim as compared to domestic terms
Differentiate between closed-loop and open-loop fuel systems
Explain “logical” fuel trim diagnostics
Understand the importance of vehicle load on fuel trim diagnostics
Be able to interpret scan tool data and the applicable DTCs
Explain the importance of OEM Technical Service Bulletins

Scan Tool Data - How to Make the Most of It
2020-08-26 12:00 - 13:00
There are several inputs for data that a tech needs to be familiar with in diagnostics. The base six inputs and the major outputs are needed in all diagnostic testing. This webinar will cover the base inputs to the PCM and the related outputs and their normal ranges. What should a MAF or MAP read at idle? Why do you need to check the base inputs on a cold start and again when the engine is at operating temperature? Learning how to use scan data to baseline a vehicle is a starting point in diagnostics.

ZF Magic Body Control in Operation and Diagnostics
2020-08-25 12:00 - 13:00
The base of Mercedes Magic Body control is ZF’s ABC shock absorber system. ABC stands for Active Body control and this system got already developed in 1991. This system got over the years a lot of additional sensors and functions what make this to the best suspension system in the world. A must see webinar for techs!

Find A Wrench - 7 Tips for Recruiting Technicians
2020-08-21 12:00 - 13:00
Recruiting technicians has easily become one of the biggest challenges facing the automotive aftermarket. Between fewer young professionals entering the industry and more technicians entering retirement age, there is a very small pool of candidates that shops are competing over. What can shop owners and managers do to attract qualified technicians to their shop over their competitors’? In this webinar, we will discuss strategies shop owners and hiring managers can put in place to set themselves up for success in finding and recruiting the right technicians for their shop.

ZF Dual Mass Flywheel
2020-08-20 12:00 - 13:00
The first step is to explain the foundation of vibrations and self-resonance. The second step will explain how to diagnose the dual mass flywheel after it is removed. In the third step, potential damages to the dual mass flywheel will be analyzed. This class will provide participants a heavy dose of diesel engine technology and how to diagnose vibration related errors.

Audi/VW Data Blocks - What They Are and How to Use Them
2020-08-19 12:00 - 13:00
VAG vehicles use a unique way of displaying data called Data Blocks. The first time you work on a VW/AUDI you might be a little confused. Where do you find Additive or Multiplicative Fuel Trim or other items? It this class we will cover how to get you to the areas that are used for specific testing. There is a method to this madness and we will cover it in this webinar.

ZF High Voltage System Part 3“Diagnostics”
2020-08-18 12:00 - 13:00
The participate will learn how to measure potential equalization and why this measurement is so important and could save your live. The measurement of the insulation resistant will be explained. We will also cover how to diagnose the system.

NGK Ignition Coil Overview & Tips
2020-08-17 12:00 - 13:00
Focus on the COP technology types, NGK ignition coil advantages, what’s in our boxes, and tips to make the right choice. This webinar will provide examples of high failure application and the reasoning behind the benefits of NGK engineering and the importance of understanding the common failures with related codes.
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Profit Strategy Influencers
2020-08-14 12:00 - 13:00
You need to understand the realities of what really affects your profits. Every decision is influenced by something. Frequently those influences have a negative impact on profit. This webinar will focus on properly pricing labor and parts sales. With an emphasis on making positive influencers a priority.
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ZF High Voltage System Part 2 “New Tools And Verifying Zero Potential”
2020-08-13 12:00 - 13:00
In this Webinar, the participant will learn about the necessary tools needed to work on high voltage systems. The Instructor will explain how to safely disconnect HV system in a BMW and how to verify zero potential.
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SMP Diagnosing Modern Valve Actuation
2020-08-12 12:00 - 13:00
In recent years, there have been significant changes in valve actuation systems. Variable valve timing has been used by manufacturers for over a decade, but problems can still prove to be difficult to diagnose. Variable lift, commonly used by Honda for years, is now being used by other manufacturers and poses a diagnostic issue for technicians. Displacement on-demand systems have been embraced by more manufacturers and can bring diagnostic challenges as well. The goal of this class is to prepare the aftermarket technician to be successful in troubleshooting faults with variable cam timing, variable cam lift, and variable displacement systems. Technicians will learn how to identify these systems, understand and test their operation, and accurately diagnose problems. Technicians will also learn how the MultiAir system works and how to troubleshoot faults. After completing this class, a technician will be able to:

Understand variable valve timing operation
Identify the components and their functions
Interpret cam position data in the data stream
Diagnose variable valve timing faults accurately
Understand the MultiAir system used by Chrysler
Identify the components and their functions
Diagnose MultiAir faults accurately
Understand variable valve lift operation and their variations
Understand variable cylinder displacement operation
Identify the components and their functions

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ZF High Voltage System Part 1 “System Overview”
2020-08-11 12:00 - 13:00
ZF is one of the largest manufactures in the world for High Voltage systems. You can find these in vehicles like BMW, Audi or Chrysler. This Webinar series will start with a system overview. You will learn the function of all the important HV components like Inverter, DC/DC converter, Interlock electric motor and more.
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NGK Spark Plugs Overview & Tips
2020-08-10 12:00 - 13:00
Update on Spark Plug technology, types, high ignitability designs, and tips for choosing the right plug for the vehicle application. As the ignition system designed improved over time, so have the spark plugs. This webinar will provide the differences between the spark plug technologies along with the general tips of installation of NGK Spark Plugs.
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The Net Profit Crisis
2020-08-07 12:00 - 13:00
Net profit is the money that ensures the future of your business. In times of crisis net profit is the money that supports the continuation of business. In addition, net profit leads to less stress, better health, and a positive environment. This webinar will illustrate the importance of focusing on the correct net profit.
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SMP Asian Import Drivability
2020-08-05 12:00 - 13:00
These popular vehicles bring numerous unique system controls and diagnostics to the table. However, misfires, codes, and other symptoms must be diagnosed. In this class we will explore a variety of these systems which can cause faults and apply tried and true diagnostic techniques to solving real world problems through a variety of case studies. The goal of this class is to prepare aftermarket technician to diagnose a variety of faults on Asian import vehicles. This will improve work flow and accuracy. During the class we will demonstrate diagnostic procedures using basic tools the will enable the technician to diagnose these faults quickly and accurately. After attending this class, the technician will be able to:

Diagnose CKP and CMP sensor faults
Diagnose Coil On Plug ignition systems
Understand and diagnose Air/Fuel Ratio sensors
Perform EVAP leak testing on Asian vehicles
Diagnose CAN bus faults on Asian vehicles

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5-Gas Analysis
2020-08-03 12:00 - 13:00
This course covers the use and interpretation of the 5 gasses and analyzer used to read the gasses. A heavy emphasis is placed on how to reduce the poisonous gasses levels along with stoichiometric fuel efficiency. Converter operation along with oxygen sensor operations will be discussed in great detail. If your state has emissions testing this is a must have class. Baselining worksheets are provided along with several diagnostic procedures.
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Heavy-Duty Alternators: Testing and Diagnosis
2020-07-31 12:00 - 13:00
This webinar provides a detailed approach to the operation, function, & diagnosis of Heavy-Duty Alternators
Topics covered include:

Electrical Theory and Measurement
Importance of Voltage Drop
Testing and Diagnosis*
Increase demands on alternators
Warranty Awareness

Instructor: Dixie Electric Ltd.

BBB GM EPAS w/ Brandon Macklenar
2020-07-30 15:00 - 15:45
The course covers the operation, installation, and calibration of Ford EPAS systems.

ZF Race Engineering in Performance for Powertrain w/ Niel Speetjens
2020-07-30 12:00 - 13:00
Fundamental facts about the tasks and the functions of a clutch system will be defined. The next step will explain the physical foundations of a clutch, and how to calculate the transferable torque of the clutch. This knowledge is key to understanding the whole system and to help select a performance clutch system. The trainer will also talk about the functions and basic knowledge of the release system. The participants will examine pull and push type clutches.
The instructor will show which possibilities exist to modify a clutch system to achieve a higher torque flow. The difference between a performing clutch and a raising clutch will be demonstrated and how to configure both systems.
After completing this training, the participant will be able to:

Explain physical foundation of a clutch
Describe the calculation of transferable torque
Explain the release system
Describe the differences between pull and push type clutches

Honda Charging Systems w/ Derrick Armfield
2020-07-29 12:00 - 13:00
This webinar provides a detailed approach to the operation, function, and diagnosis of Honda Charging systems.
Topics covered include:

Voltage drop tests for the charging system
Descriptions of the alternator circuits and their functions
The Honda ELD Dual Mode charging system
Common problems with Honda charging systems
Helpful tips that can be used to diagnose and service Honda charging systems

ZF Race Engineering in Performance for Suspension w/ Niel Speetjens
2020-07-28 12:00 - 13:00
The foundation of chassis dynamics will be described. Different chassis angles, such as toe, caster and camber, and their impact at different settings will be explored. There will be a brief discussion of Kamm’s circle theory. To conclude, different suspension systems will be explained and the reasons why certain racing teams use one versus another. The performance shock absorber system will be explained, followed by reasons for an upside down solution. The various racing shock absorber systems will be demonstrated with their advantages and disadvantages. Rod damper technology will be discussed in detail to wrap up this module.
After completing this training, the participant will be able to:

List different performance clutches and different type of racing shock absorbers
Explain wheel alignment in performance vehicles
Differentiate between performance clutch and racing clutch
Describe Kamm’s circle theory and chassis angles such as toe, caster and camber
Explain the functionality of a performance shock absorber
