2019 Spring Training Conference Instructors
Ryan originally joined Standard Motor Products as a Technician Training Developer. Prior to that he was the lead tech/drivability specialist at a 20 bay independent shop in Michigan. He was the founder of West Michigan Auto Repair Society, chairman of the MI chapter of SAE, has attended numerous ASE test-writing workshops, and presented training at numerous conferences each year. Ryan also presented many of our PTS On-Demand webinars. Find out more!
- The Top Light Duty Diesel Problems and Solutions
John Forro has achieved A.S.E. Master certified automobile technician with L-1 Advanced Engine Performance certification as well. John has also achieved certifications in heavy truck and body repair throughout his career. John has authored 20 Automotive manuals to date, produced several automotive training videos appeared in many of the industry trade magazines and won the Motor Top 20 tool award for Silver Bullets. John has been featured in several of the Automotive Video Inc. training films on such subjects as Silver Bullets, Quick Check Diagnostics and Mode $06. Find out more!
John is teaching:
- Dynamic Duo: Scope & Scanner Diagnostics Pt. 1
- Dynamic Duo: Scope & Scanner Diagnostics Pt. 2
Dirk Fuchs is the ZF Aftermarket Technical Training Manger for the United States and Canada. He has uniquely designed the training department to provide programs tailored to each audience, covering the full ZF product range of ZF transmissions, Lemförder chassis, SACHS shocks and clutches and TRW Corner Module components (friction, chassis, and suspension).Programs range from sales training to technical offerings covering diagnostics and manufacturer specific systems training. Find out more!
Dirk is teaching:
- Steering & Suspension
Bill Haas is the owner of Haas Performance Consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients now have access to Bill’s solution based focus, expertise, unique perspectives and in-depth knowledge of the industry. Services available include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. Find out more!
- Dealing With Difficult Customers
- Building a Business Culture that Employees Embrace
- Developing Leadership Traits for Success
- Making Communication Meaningful for Internal & External Customer