2019 Spring Training Conference Instructors

Bob Pattengale

Bob Pattengale is the National Training Manager for Bosch. Bob has over 30 years of automotive experience with stops at OE Dealerships, independent repair shops, technician training and equipment sales. Find out more!

Ryan Kooiman

Ryan originally joined Standard Motor Products as a Technician Training Developer. Prior to that he was the lead tech/drivability specialist at a 20 bay independent shop in Michigan. He was the founder of West Michigan Auto Repair Society, chairman of the MI chapter of SAE, has attended numerous ASE test-writing workshops, and presented training at numerous conferences each year. Ryan also presented many of our PTS On-Demand webinars. Find out more!

Ryan is teaching:

John Forro

John Forro has achieved A.S.E. Master certified automobile technician with L-1 Advanced Engine Performance certification as well. John has also achieved certifications in heavy truck and body repair throughout his career.  John has authored 20 Automotive manuals to date, produced several automotive training videos appeared in many of the industry trade magazines and won the Motor Top 20 tool award for Silver Bullets.  John has been featured in several of the Automotive Video Inc. training films on such subjects as Silver Bullets, Quick Check Diagnostics and Mode $06. Find out more!

Carm Capriotto

Carm Capriotto is the founder and host of Remarkable Results Radio, the only podcast, or occasionally called 'On Demand Audio', that interviews today’s most inspiring and successful automotive aftermarket professionals. Find out more!

Carm will host:

  • Town Hall ACADEMY Podcast

Sara Fraser

Sara Fraser is a millennial who has a love for life, travel, and connecting with other humans!  She has over 15 years of retail management experience, the last 6 of them as an office manager for a used car sales and service center.  To bring her customer service, marketing, and business knowledge to the automotive industry she has recently joined the team at Haas Performance Consulting. Find out more!

Sara is teaching:

Tom Ham

Tom has held a Michigan mechanic’s license since 1975, but now spends his day managing the shop and the website. He has served as a board member with ASA Michigan. Over the years he has created many systems, documents, and checklists to help with shop management. These can all be found on the AutomotiveManagementNetwork.com along with a wide variety of other shop management information. Find out more!