Bill Haas is the owner of Haas Performance Consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients now have access to Bill’s solution based focus, expertise, unique perspectives and in-depth knowledge of the industry. Services available include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation.
Bill began his career working part-time at a full service gasoline station in Appleton, Wisconsin. His career includes time as a technician in a new car dealership and several independent shops, shop manager, parts counterman, shop owner, technical trainer and most recently on the staff of the automotive industry’s oldest and largest association representing automotive service and collision repair businesses.
While at the association Bill had the opportunity to work with numerous advisory committees, automobile manufacturers, information providers, tool and equipment companies, insurance companies, parts suppliers and program groups, related industry organizations and most importantly shop owners and managers. Bill’s knowledge of the industry has been shared on many occasions as he has been invited to speak at numerous industry events as well as providing testimony at hearings of the U.S. Congress and several state legislatures on important legislation and regulation affecting the automotive industry.
Bill received the Accredited Automotive Manager (AAM) credential from the Automotive Management Institute in 1996 and has been a member of the Automotive Management Institute’s faculty since 2002.
Bill will be teaching
- Dealing with Difficult Customers
- Building a Business Culture that Employees Embrace
- Developing Leadership Traits for Success
- Making Communication Meaningful for Internal & External Customer